"FUCK SPRINT! ... slice open their belly and fuck the steaming wound!
I like this. I shall use it sometime. Hopefully when talking to The Penguin, after paraphrasing it slightly...
Meanwhile, to the discussion at hand: Sprint screwed me over so badly in so many ways. They charged me for long distance a few years ago, because they 'changed' me over to their service without my permission. I don't even use long distance, so they quickly said they had made a mistake, and charged my cell phone bill. I didn't catch it.
In the interim, I got SO fed up with their "Your call is important to us, please hold" bullshit that I tried to end the relationship and tell them that I didn't want the cell phone service anymore.
They put me on hold. I was standing on a bridge by the Erie Canal at the time.
The phone is now in the Erie Canal.
Nearly five years later, I got a creditor on my ass. Says I owe them nearly $200 for long distance charges. I challenged it, and proved I never authorized the change over, and proved that I never made ANY long distance charges anyway. They said 'whoopsie, it was a cell phone charge'. I said bullshit, I cancelled the account!!
They are now saying that, although I was on and off hold that day and talking to at least 4 different representatives who kept putting me on hold to talk to someone else, and although all four of them KNEW without a SHADOW OF A DOUBT that I hated them and their service and was cancelling, they said I did not talk to the RIGHT person. Said I broke the connection before the right person could cancel my account. Even though all four others knew, and I had been on hold at that point more than 50 minutes. So they continued to charge me while my phone slept with the fishes.
They can kiss my ass. I think they make shit up as it occurs to them.
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momijizukamori
no subject
Date: 2004-01-20 01:54 pm (UTC)I like this. I shall use it sometime. Hopefully when talking to The Penguin, after paraphrasing it slightly...
Meanwhile, to the discussion at hand:
Sprint screwed me over so badly in so many ways. They charged me for long distance a few years ago, because they 'changed' me over to their service without my permission. I don't even use long distance, so they quickly said they had made a mistake, and charged my cell phone bill. I didn't catch it.
In the interim, I got SO fed up with their "Your call is important to us, please hold" bullshit that I tried to end the relationship and tell them that I didn't want the cell phone service anymore.
They put me on hold. I was standing on a bridge by the Erie Canal at the time.
The phone is now in the Erie Canal.
Nearly five years later, I got a creditor on my ass. Says I owe them nearly $200 for long distance charges. I challenged it, and proved I never authorized the change over, and proved that I never made ANY long distance charges anyway. They said 'whoopsie, it was a cell phone charge'. I said bullshit, I cancelled the account!!
They are now saying that, although I was on and off hold that day and talking to at least 4 different representatives who kept putting me on hold to talk to someone else, and although all four of them KNEW without a SHADOW OF A DOUBT that I hated them and their service and was cancelling, they said I did not talk to the RIGHT person. Said I broke the connection before the right person could cancel my account. Even though all four others knew, and I had been on hold at that point more than 50 minutes. So they continued to charge me while my phone slept with the fishes.
They can kiss my ass. I think they make shit up as it occurs to them.